| Service | 
Base | 
Standard | 
Premium | 
Remote Backup | 
Backup & DR | 
| Telephone & Remote Control Support Unlimited | 
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| Hardware & Software inventory – weekly auditing | 
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| Pro-active PC Health Checking – scandisk, defrag, registry & disk clean-up, free space check, anti-virus update check | 
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| Microsoft Patch Management | 
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| System Log Monitor & Notification | 
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| Server Service Monitoring & notification | 
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| Monthly Management Reporting | 
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| On-Site Support Call out – for fault resolution Unlimited | 
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| 24/7/365 – Telephone & Remote Control Support out of hours | 
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| Off-Site Workstation Backup Service – includes 1Gb Internet storage area (Storage charged at $15.00 /GB) | 
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| Backup & Disaster Recovery – workstation/Server imaging and off-site Includes 500Gb NAS | 
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| EndPoint Security – Antivirus & Malware Protection | 
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| Hosted Content Filtering – Spam & Virus filtering | 
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| SLA COST PER MONTH | 
CALL NOW | 
CALL NOW | 
CALL NOW | 
CALL NOW | 
CALL NOW | 
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